Academic Technology - Florida State College at Jacksonville

Academic Technology

Sunsetting of SoftChalk

Robyn Reese
SoftChalk.jpg

Information Technology has decided phase out SoftChalk, the eLearning authoring tool that was used by some faculty members to create learning objects that integrated with Blackboard. FSCJ faculty and staff will no longer be able to use SoftChalk to create new learning objects after February 28, 2018. Already-created content will still be usable. 

If you are a SoftChalk user, there are a few tools that can be used to create learning modules, depending upon your budget and what you would like to make. Please feel free to contact the Educational Technology team (EdTech@fscj.edu) for consultation and recommendations!

October Updates: Fall 2017

EdTechBrandi Bleak

Although we look forward to communicating an update with a more detailed description of best practices for moving forward, we wanted to offer a quick update as we are well on our way this Fall term. Here are a few of the technology issues, fixes, and updates for the Fall term:

The relationship between PeopleSoft and Blackboard Data

One change that has occurred since the implementation is that Blackboard simply takes the data that PeopleSoft provides. This means that when a change is made in Blackboard, it is almost always because the data was pushed over from PeopleSoft. 

Cache is a big deal

It has been our experience that many of the issues that we have encountered early in the semester as data was being updated, were corrected by simply clearing a users cache. Anytime a change is made to resolve an issue, we suggest to first try clearing your cache first before submitting a ticket or contacting your supervisor. 

Employee access to Blackboard

New employees, or those who have never taken a course at FSCJ, will no longer automatically be granted access to Blackboard. An account is only created when a user is enrolled or encoded in a course that is fed over from PeopleSoft. 

Employees no longer have an Employee and a Student Account

The accounts were merged into one account. Therefore, in Blackboard, users will see classes they are the instructor in and any courses they are enrolled in as a student. Users will also only have one email address that will be used to correspond to all. 

Roles in myFSCJ

When a user logs in to myFSCJ, the system determines their role assigned by PeopleSoft and grants access to the appropriate tab(s). The Faculty Tab is role-based, meaning you have to be encoded to teach a class in order to see the tab. 

Similarly, Students, Deans, and other ‘roles’ are also assigned. New employees may not see the Student Tab, which is needed to register for courses. If a user believes they should have access to something they do not see upon logging in, please submit a ticket at help.fscj.edu.

Real-time Updates: Blackboard and Syllabus Builder

EdTechBrandi Bleak

Dean's View - Online Syllabus Builder

Although available earlier in the month, the system had reports of some errors and slow processing times. Recent deployments have resolved the issues and the system is now functioning as expected.

Turnitin Service Alert

The vendor is working on a solution to the current service degradation impacting Turnitin Global. 

Current Known Issues & FAQs:

  • We are currently working with Blackboard to resolve mobile app authentication issues at this time and anticipate a resolution in the very near future. We appreciate your patience.
  • While using the Online Syllabus Builder, the “Save Continue” button in the syllabus builder is not functioning. Please use the “Save Finish” option until a resolution is deployed.
  • Instructors teaching courses for A session, please remember to make your Blackboard course available if you have not already done so. This can be done by going to Customization, then Properties in the side navigation panel. 
  • Instructors, please keep in mind the online syllabi need to be published before they are available.
  • The migration process only associated users to active courses due to the change to EMPLID as username, however, users can be easily added to previous courses on a manual basis if needed for the Fall term. We understand some instructors may want to copy from or review an existing course(s). If there are any courses that an instructor needs access to please send an email to et@fscj.edu with the reference numbers. 
  • Courses that have a start date of more than 40 days out, C Session for example, will not be available at this time. Please check back 40 days prior to the course's start date.
  • Some instructors are seeing their student email address in the 'from' field when emailing students from within Blackboard. To have this updated manually, please email et@fscj.edu.
  • If users are no longer associated with Organizations they were previously enrolled in, please locate and self enroll once again. If there are any problems doing so, please email et@fscj.edu for assistance.
  • There are faculty who either do not, or have lost access to, their faculty tab within myFSCJ. Affected faculty may submit a ticket at help.fscj.edu to assist in tracking the problem. Once resolved we will update tickets as well as this post.
    • This issue has been resolved. Instructors should now have access to their faculty tab. It may be necessary to clear browser cache first. If you still do not have access to your faculty tab, please submit a ticket at help.fscj.edu.

August 29

This morning, there was a time where all Blackboard users were unable to access the system. This has been resolved, however it may be necessary to clear the cache before users are able to log in. 

August 28

A partial disruption in service to my.fscj.edu has been scheduled to occur between 1:00 a.m. -  3:00 a.m., August 29, 2017. The estimated outage time is expected to be less than 15 minutes in duration and should not impact users who are already logged into Blackboard or my.fscj.edu

Thank you for your patience as we continue to improve services!

August 25

  • As of 8 p.m., the migration process of live student data into Blackboard production is now complete, and the Blackboard system should once again be accessible via myFSCJ. For Faculty, the link to Blackboard is available within the Faculty tab, under Classroom. Students also have a link in their tab.
  • As of 1 p.m., the migration process is in the final stage and multiple teams are currently testing the data transition for accuracy. The last steps will be ensuring sign-on processes are functional.
  • As of 8 a.m., Blackboard is still unavailable due the migration process. Progress has been made overnight and we will be updating these posts throughout the day with additional details.

August 24

  • As of 4:30 p.m., the process of migrating data over to Blackboard has begun and the system is now offline. We estimate that this should take a few hours.
  • As of 8 p.m., Blackboard is still unavailable due the migration process.

August 23

  • The migration process of live student data into Blackboard production will begin taking place Thursday, August 24. This should have little effect on the Blackboard system, however, there is a possibility that rolling restarts of the system may be necessary from Thursday until Sunday, August 27. This may cause short outages from time-to-time. We understand this is not ideal, but it is necessary to be prepared for the new term.
  • During the migration, it is expected that Publisher data may be impacted. Please avoid adding publisher data to your course until we communicate that the process is complete in order to avoid duplication of work.
  • We highly recommend that faculty who have worked on their Fall Blackboard shells take a moment today to export/archive their courses in preparation for the migration occurring over the next few days. Here is a Knowledge Base article on that provides instruction on how to export/archive courses.

Blackboard Course Shell Availability

News, EdTechBrandi Bleak

Blackboard Course Shells - Now Available for Fall!

We are happy to communicate that Fall course shells have now been successfully loaded in Blackboard and have been associated with their instructors. Professors should be able to access them now by logging in to Blackboard via Artemis. 

Be aware that students will not yet be populated within courses, and thus will not have access to them, even if the instructor makes the course shell available. The loading of students into courses will take place during the course of the week of August 20.

FSCJ Online Courses

Those that use a course master may not yet have the associated content loaded into the shell. At this point, all A term master course content should be loaded into the Blackboard shells. The work of loading B term course content should be completed this week. 

Online Syllabus Builder

The link to the Online Syllabus Builder is now visible within my.fscj.edu under the newly designed Faculty tab. Please view our separate post regarding the online syllabus builder for more information. 

Issues, Questions, or Concerns?

If for any reason you have issues with access to Blackboard or are unable to view a course that you have been assigned for the Fall, please contact EdTech@fscj.edu.

FAQs

I was recently encoded in a course, however, the shells have not appeared within Blackboard. When will they appear?

Any courses that were encoded within the last week or so will not be available in Blackboard until the final migration is complete and all data has been transitioned over. We appreciate the patience of all instructors who were recently added.

My course and lab appear as two separate shells.

Many courses with a hands-on facet are experiencing this issue--not exclusive to pure sciences--as a result of the way that these courses are encoded in PeopleSoft.  When a student enrolls in the lecture component, they are automatically enrolled in the lab. However, these courses are still graded as one course offering.

In order to reduce confusion for both faculty and students when navigating Blackboard, we would like to ask all faculty with duplicate course shells to ONLY make the lecture component available to students and keep all other components unavailable. To identify which Blackboard shell was created for the lecture component, look at your course schedule within myFSCJ. As shown in the example below, “lecture” or “laboratory” is marked in parentheses after the course title. In the first column, note that the course code is the same, but the reference number in parentheses is different for the lecture (3888) and the laboratory (3889).

Sample Schedule to pair with Bb example.png

 

When looking at courses within myBlackboard, the last four numbers in each course shell title matches reference number seen in the first column of the faculty schedule in myFSCJ. Thus, in the provided example below, the second course, COOP-EDCTN (INTERN)-3889, is the laboratory component and should not be made available to students.

Sample Blackboard Course Numbers.png

 

Students do not see courses that are not made available in myBlackboard and therefore will not be aware of the duplicate course shells. Please know that this process will not have any effect on students’ final grades.

Will the class roster populate students info at a later time?

Yes. The creation of course shells and instructor association was the first step of the integration of PeopleSoft with Blackboard. After receiving feedback from professors, we prioritized the creation of course shells so that content could be built in advance of the Fall Semester. The addition of students to Blackboard requires a change to student user IDs that cannot be performed until the Summer Semester's end, so as not to disrupt ongoing classes. We’ll be sending more information out about the progress soon.

The IT Maintenance Dates are not currently visible within the Syllabus Builder, however often used to inform students and for planning purposes. 

We are currently working to integrate the dates within the online syllabus builder, however they may not be ready prior to Fall. You can visit the Calendar page located within fscj.edu to view a full Collegewide calendar. 

Below are the IT Maintenance dates for the Fall term:

August 26-27, Weekend in between grade submission and start of term.
September 16-17, Saturday 9PM – Sunday 9AM
October 14-15, Saturday 9PM – Sunday 9AM
November 10-12 Veterans Day
December 23 – January 2 Winter Break


Instructions for using the Online Syllabus Builder

EdTechBrandi Bleak
 

This post has been updated to reflect the most recent information and no longer has links to the test envirnoment

 

my.fscj Integration

As most employees are aware, we are in the middle of a transition from the Artemis and Connections portals to our unified portal, my.fscj.edu. The move requires a new data workflow, integration of multiple systems, and updates to current tools. Our development team has been working diligently to prepare one specific piece of the puzzle, the Online Syllabus Builder.  

The updated version of the Syllabus Builder is located within my.fscj.edu within the faculty tab. In general, it functions very similarly to the prior version. If this is your first time using the online syllabus builder as a member of the FSCJ faculty, you should begin by viewing the Video Introduction that is in the middle of the home page for the Online Syllabus Builder, as shown in the image above. 

Please be aware that already developed syllabi from the old Online Syllabus Builder are able to be transferred to the new Syllabus Builder Platform.

Identifying Different Sections within the Syllabus Builder

When utilizing the syllabus builder,  it can be a bit challenging to identify how courses correlate to faculty schedules in the mySchedule area of myFSCJ. This can be particularly important to understand for faculty who may teach the same course in different formats (i.e. face to face, hybrid, or fully online versions of the same content) thus requiring that unique sections have different syllabi.

The example below provides a simple explanation of how to interpret the numbers in the syllabus builder to identify different sections of the same course. 

myFSCJ schedule example.jpg

The image to the left is a sample schedule that can be accessed via the faculty tab in myFSCJ (more information about accessing schedules can be found here).

The first text column contains a letter-number combination that identifies the course number (CHM1025C), the section number (17), and the class number (4754) for this specific class meeting. 

While the course number is the same for all courses of this type throughout the college, the section and class number are unique to this course offering at this specific time with this professor.  

It is possible to correlate the section number displayed in myFSCJ to the one in the Online Syllabus Builder so that each section can be identified so that the appropriate syllabi can be uploaded. 

Looking at the image of the course dropdown menu in the Syllabus Builder below,  one can see that the course title is followed by different string of numbers to identify each specific course offering.

When using this dropdown menu, the numbers in parentheses deliver the vital identifying information about each course.

  • The first set of six numbers identifies the course number (105708)
  • The next digit identifies the course offer number (1)
  • The next four digits identify the term (2178 for the Fall term)
  • The next digit identifies the session (1)
  • The next digit identifies the section number (17)

Thus,  section number (in this case, "17"), is the common thread that can enable professors to correlate the sections on their schedule with the sections listed in the Online Syllabus Builder.

syllabus builder dropdown.jpg

FAQs, Commonly Reported Issues, and Deployed Fixes

Below is a list of the most frequently reported current issues with my.FSCJ.edu, though it is by no means an exhaustive list. Please use the list below for self-service solutions, and contact EdTech@fscj.edu if you have an issue that is not included on this list, or if the suggested solution does not resolve the problem.

 

When I try to access the online syllabus builder via the faculty tab within my.FSCJ.edu, the link does not take me anywhere and I stay on the same page.

Turning off your browser's pop-up blocker and reloading the page should resolve the issue.

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When attempting to copy a syllabus and selecting various sections to include, only some of the sections copied, while several did not come over.

This is currently being reviewed and does not yet have a final resolution. As a workaround, once working inside the syllabus, instructors can select Show Outline, then click on the sections that did not come over and need to be added. Finish by selecting Update Outline.

IT Maintenance dates are no longer added to the online syllabus builder; where can I find them if I would like to include them in my syllabi or use for planning?

There will be a convenient link or availability to these and similarly useful dates within the Faculty tab of My.fscj, however in the meantime, please visit www.fscj.edu/news-events/calendar to view a complete calendar of College events.

As an instructor, my name is displaying a middle initial or another form of my name that I would like to edit. Is that possible?

This has been resolved and should now allow for changes to be made.

Copying a previous syllabus Calendar did not copy properly, can this be addressed?

This high priority issue has been resolved.

The holiday dates the College is closed are not displayed correctly within the syllabus.

Thanksgiving closing details, along with other dates have been updated. The formatting of this area has also been improved.

Book information is not displaying within the syllabus builder.

This high priority issue has been resolved. 

In the previous system I upload a custom photo, however, this is not functioning.

We currently do not support the custom image from Artemis. There is a possibility this will be enhanced in the future and we will continue to update as progress is made.

Can office hours be added globally, or at least to multiple syllabi instead of needing to be input for each course taught? 

New feature: option to copy office hours between syllabus

In the updated version of the syllabus builder, the option to copy office hours to another syllabus will be available. 

The functionality to create global office hours has not been added at this time, but the team will be surveying users to ensure this option would be most beneficial and addressing a solution in the near future.

Could students search for an instructor's hours instead of hosting only within the online syllabus?

The site search is a great idea that will also be added to the queue to be worked on this Fall.

Can required text books pull from an instructor's book adoption request rather than the bookstore's order?

The book request needs to be handled through the Follett process, so no change will be made.

The experience of viewing a syllabus on mobile needs improving. Is that possible?

This has been addressed and will be finalized soon for a better viewing experience on mobile.

There's an issue when displaying different syllabi in same browser session. This workflow is necessary for reviewing multiple syllabi at one time. Can this be addressed? 

This has been corrected and should no longer be an issue. 

Deans have numerous courses, which at times makes it difficult to find a specific course or session. How can this be improved? 

Dean's View now has the ability to filter by sessions.


 

Reporting an Issue

If you spot any issues that are not mentioned in the list above, please use the Report Issue button that is highlighted in the graphic above to notify the development team directly. Be as descriptive as possible to assist the team with addressing the concern. Although there is a list of issues currently being worked on, don't hesitate to submit any concerns you may have.

Tools for the Millennial Student Training Materials

EdTech, WorkshopRobyn Reese
 

On July 13, 2017, the Educational Technology Department worked with the Office of Training and Organizational Development to offer Tools for the Millennial Student, a look at how technology has changed the educational experience for today's students. The training provided an overview of some apps, websites, and applets that fit into the broad categories of effective learning detailed in the graphic above, drawn from the Adobe Education Creativity Study.

 

MediaSpace/CaptureSpace

For those who are interested in learning more about MediaSpace, FSCJ's media streaming service and CaptureSpace, the screencasting and recording tool, the Office of Training and Professional Development is offering a dedicated session on Wednesday, July 19th at 2:00 at the Advanced Technology Center Downtown. 

You can also view an In Focus webinar that showcased MediaSpace, produced by the Academic Technology Department, here, along with a series of tutorials that explain how to use some of the more advanced features of MediaSpace, like chaptering and video quizzing. Information about the Reach auto-captioning service for MediaSpace can be found by watching this tutorial. Remember that, as discussed in training, all academic videos should be captioned to 99% accuracy in order to comply with the Americans with Disabilities Act. 

Blackboard Collaborate

Based upon the results of the exit survey that we administered at the end of the training, many of the participants wanted more information about the use of Blackboard Collaborate. You can find a series of webinars that detail the many features of Collaborate, along with best practices for their use, here. 

Thanks so much for attending our training! For more information about inititiatives offered through the Training and Organizational Development Office, click here to visit their website. 

Apps for Student Success Presentation from HHS Common Orientation

EdTech, AppsRobyn Reese

Thanks so much for attending our presentation, Apps for Student Success, at the Health and Human Services Common Orientation, held at North Campus on July 14th. Below is a copy of the presentation used, which includes the names of all of the recommended apps and information about how to get them. Due to high student interest, we also wanted to share some information about how to get free copies of the Microsoft 365 suite of productivity tools for your home computer. Instructions for doing so can be found here. 

Best of luck to all of you as you continue your degree program at FSCJ! It was a pleasure to meet you, and please do not hesitate to reach out to Information Technology if you ever have questions or issues with computers, Blackboard, or any other FSCJ system.

Taking Better Selfies!

Photos, AppsRobyn Reese

In the age of Facebook, Instagram, and Snapchat, taking flattering selfies seems like an important life (or even career) skill. Each day, when scrolling through my social feeds, I see well-composed photos of people at the springs, in front of famous monuments, or snuggling with their super adorable pets. I have to admit that this annoys me slightly because I am HORRIBLE at taking selfies. In fact, I sometimes feel like I am the only Millenial who cannot manage to hold my phone out at the right angle and compose my face so I look gently happy and in possession of the right number of chins. Granted, I am kind of an old Millenial, but I refuse to believe that I am as old as I look in my selfies.  

When discussing this with my coworkers, who are depicted in the lovely images below, I was told that awesome selfie-taking is not some sort of crazy voodoo magic, but rather is a skill that can be learned through practice and the application of a few simple principles, as explained below. 

  1. Know your Angles It turns out that "your good side" isn't really a myth! Take some time to look at yourself in the mirror (or on your camera's screen) to determine how to hold your face in a way that you think is most flattering. Generally, people who take good selfies are making the same face, at the same angle, in all of their photos. They are not necessarily naturally photogenic, they have just figured out how to work what they have. You have "it", too, you just need to find "it".  
  2. Camera Placement This is somewhat of a controversial issue. Many people believe that holding the camera out and slightly up can keep you from exhibiting the dreaded five chins. It can also produce odd shadows on your face, though, and it can look a bit forced. Alternatively, holding the camera on the same level as your face, and within two feet of it, can produce a nice look. To keep your face sharp while snapping an image, poke your chin out and down while shoving your shoulders down into your back and away from your ears (remember, beauty is pain).
  3. Lighting is Everything  Proper lighting can change the look of the planes of your face, the texture of your hair, and the quality of your skin. Natural lighting is best for photography, and especially flattering is the "Golden Hour" around sunrise and sunset. If taking a photo in the middle of the day, try to keep the harsh sun behind you, but use your head as a natural block of the actual sun to avoid overexposure. Avoid fluorescent or harsh lighting at all costs--if taking photos inside, try to find a window or skylight with slightly filtered natural lighting.
  4. Background Choice Your background should reflect the purpose of the shot and should be thoughtfully chosen. If you want to document your visit to a fabulous location, focus on making that the focal point of the photo by holding the camera further away from you and experimenting with different viewpoints until you find something that looks interesting. If you just want to show off your outfit or a new haircut, keep background distractions to a minimum.
  5. Take a Million Shots Great photos don't happen by accident. Usually, that perfect image seen on your friend's Instagram is just one of twenty slightly different takes on the same subject. The burst feature on your phone's camera can really come in handy here, as it will allow your phone to take a series of photos while you focus on voguing.  Try moving the camera up and down, or rotating the phone and your body on an axis.  Be experimental! This is supposed to be fun (at least, that's what I hear).
  6. When All Else Fails, Filter!  Postproduction is always important! Instagram and Snapchat come with tons of built in filters to change the coloring of an image, or to blur it to mask tiny imperfections. I am also a big fan of the Adobe Photoshop Fix mobile app, which allows you to adjust color, fix blemishes, cut out backgrounds, and even use a clone stamp tool to remove tiny distractions. 

Good luck, happy selfie-ing, and don't forget to smize! 

 

Will HEIF replace JPEG?

EdTech, DMP, NewsBrandi Bleak

If you’ve taken, shared, or edited a photo within the last 25 years, chances are you’ve worked with a JPEG file. This file format is the standard for all digital photos, was around before modern digital cameras were available, and every camera on the market currently is able to export photos as JPG files. Just like many other technologies, though, it looks like we could be heading toward a change in the standard file format that many of us use on a daily basis. 

During Apple’s most recent WWDC 2017 Keynote on June 5th, they introduced a file format that will give images better quality while only requiring half of the storage space on a mobile device. If you are an avid user of your mobile device's camera, you know what a needed innovation this is, as it is sometimes challenging to balance personal storage needs for apps, files, videos, and photos. This Fall, with the launch of iOS 11, iPhones and iPads will all capture and store images in HEIF, or High Efficiency Image File Format. The smaller image files will include all of the features users expect, as well as anticipating the needs of future users. 

 

If Apple has its way, the standard file format everyone is used to will be improved and JPEGs will be replaced by HEIFs.

 

The HEIF format stores images, video, image bursts, audio, and text together in one file, that can be edited without compromising the original quality of the image. When editing or cropping a file, a separate portion of the file is viewed without taking up additional storage, essentially utilizing non-destructive edits. That’s a huge improvement from the JPEG, which when an image was saved, it gave you a final image with less quality each time it was edited. 

Example files copyright © Nokia Technologies 2017

Example files copyright © Nokia Technologies 2017

View more example images

What does this mean for an average user? At this point, we will have to wait and see. If the format catches on though, consider the extent to which images are currently integrated into our everyday life and communications. Software companies will have to adapt to the change by issuing updates that will enable this new file type to be compatible with current desktop applications. Additionally, websites like Facebook, Instagram, and Snapchat where images are a core component of the service will need to support the files, and browsers will need to adjust as well. It could instigate a series of huge changes throughout all segments of technology. 

However, Apple isn’t the only one working to change our future. Google has also developed their own format for images on the web, called WebP.  it remains to be seen which of these two massive tech companies' file format will become the new standard. 

Low-Cost (Mobile) Virtual Reality Options

EdTechRobyn Reese

In a past post on this blog, we examined the highest quality virtual reality devices that are on the market right now. Currently, the best VR systems available require the use of a standalone computer with a high-powered processor and graphics card, and range in price from $500 to $800 dollars. If you are interested in acquiring one of these and have the budget to do so, click here to read our roundup of the computer-enabled VR headsets. If you just want to experiment with VR, or to incorporate it into your classroom without breaking the bank, read on! 

Lower cost VR systems rely upon the use of a mobile device to provide the processing power. These mobile device VR headsets are essentially holders or viewers that work in conjunction with specially designed mobile apps to produce an immersive experience. This experience can vary in quality, depending upon the screen resolution and power of the phone and the control mechanism and lenses of the headset being used. The first mobile VR headset to be distributed widely was the Google Cardboard, a fifteen dollar headset that was so simple that users could assemble it themselves, or even download plans to print their own. As the Cardboard gathered steam (Ten million units have been distributed since it appeared in 2014), it became apparent that there was a need for headsets with more durability, and that there was a market for competition. Here are some of the best examples of mobile VR headsets that are built to last, low in cost, and reliant on a mobile device. 

Samsung Gear VR

The Samsung Gear Mobile VR headset is currently the most widely known of this category of headsets, and is currently the best-selling unit in this category on Amazon.com. It is also currently the most expensive in this category, with a new model priced at $109. The Gear is often bundled as a giveaway with the purchase of Samsung Galaxy devices, making it more affordable if you are in the market for a new phone. The Gear is designed to be paired with Galaxy family of phones, though it can be used with other mobile devices, albeit with limited functionality. Those who are using the Gear with a Galaxy phone can take advantage of one of its most unique features, the controller, which enables you to manipulate or change the content and gaming experience on the device without removing your phone from the holder to tap the screen or the buttons. 

Reviews indicate that this feature of the Gear is one of the reasons that it is currently at the top of its market, along with the fact that it integrates with the Oculus Store. This integration means that users of the Gear must download an Oculus app that enables them to use the content. Unfortunately, though this means that some of the best games and experiences in Virtual Reality are available to users of Gear VR, it seems that many games experience glitches because the mobile phones does not have the requisite processing power to deliver the full, smooth experience. 

As mentioned above, the Gear VR headset can be used by anyone with a mobile device, however, the feature set is severely limited, based upon the type of phone being used. iOS capable devices do not have access to the Oculus Store, severely limiting the experience. Also, currently the remote control might best be described as "in development", since fewer than ten apps in the store take full advantage of it! Another mark in the negative column for the Gear is the fact that the Oculus store is mainly centered around gaming. It does not currently market a Youtube app, making it more difficult to watch 360 videos put out on that platform, which are among the best educational content for VR available today.

Google Daydream View

The Daydream is the newest (and possibly most hyped) addition to the slate of mobile-enabled VR headsets. Continuing Google's commitment to offering cutting-edge technology at a lower price point, the Daydream View offers an incredibly immersive VR experience, and a controller that is better thought-out than the Gear's, but is currently "affordably" priced at $79.00. It is consistently noted as the most comfortable VR headset on the market, constructed out of lightweight plastic with a soft fabric covering that can be removed and washed. 

The Daydream View has a lot of promise, but currently, it is designed to only be compatible with the Google Pixel mobile phone and a VERY limited list of models manufactured by competitors (an updated list of Daydream-ready phones can be found here).  Also, at this time the dedicated Daydream app store has very little content in it, though what IS there is fantastic for education, as this seems to be Google's primary targeted market for the device. Google Expeditions, the Google Arts and Culture App, and YouTube all provide wonderfully immersive experiences with a variety of informative material. 

Another main strength of the Daydream is its open developer platform, making it possible for those who are interested to create their own apps for inclusion in the Daydream store. This is in keeping with the ease of development and acceptance that characterizes the Android platform, as well as other Alphabet (Google) owned content outlets. On the flip side, it has been reported that some of the Cardboard apps that were designed for Google's lower-cost mobile VR headset do not work well in the Daydream, and can cause vertigo or motion sickness. At this time, the Daydream is very much under development, and may not be the best investment, though it does have great promise to provide the VR democratization that will bring this technology fully into the mainstream. 

Cardboard-Compatible VR Headsets

The last category to consider in mobile VR is an extremely broad category known as "cardboard compatible" headsets. Since the form factor and design of the Google Cardboard have been open since its inception, there are a wide variety of devices that mimic it, in different materials, with different price points and levels of quality. Though none of these devices offer an immersive VR experience on the level with the Gear or Daydream, they have the advantage of being device agnostic, so every user has the same experience, regardless of the type of mobile device that they put into the headset. Here are two of the best-known Cardboard-compatible headsets on the market:

Zeiss VR One: The Zeiss is manufactured by the lens company Carl Zeiss, and as such, it markets the visual experience as being one of the best on the market. You are, essentially, paying for the lenses on this headset, and with a price point just under $100, it is debatable whether it is worth the money. The visual experience in mobile VR is already limited by the resolution of your screen (hence, the complaint that Mobile VR often looks gridded or boxy), and the better lenses cannot fix this visual distortion.

Merge VR: The mobile VR dark horse is the Merge VR foam headset. It is designed to hold phones with all form factors, and stretches slightly to ensure a tight fit to protect your phone from dropping out of the headset. Lightweight and closely fitting, it features two straps for comfort when wearing the device. Though it essentially does nothing but hold your phone in the optimal position for viewing, has no buttons, and requires you to take the phone out of the holder to change apps, for the casual user (or in a classroom setting), the Merge is more durable than the traditional Google Cardboard and can be cleaned between uses. With a $40 price tag, it provides few frills, but is the most affordable of all options, while maintaining comfort, cleanliness, and functionality.

 

 

 

 

 

Protect Yourself from Phishing Emails

Robyn Reese

Have you ever recieved an email from a reputable source and thought that something was not quite right about it? It may have been a well-disguised phishing scam, designed to trick you into giving up your personal information or email login. 

Please be advised that there has been a recent rash of scam or phishing emails that appear to be coming from widely used IT services, like Dropbox. Though these emails use logos and branding that make them seem legitimate, they are scams intended to steal email login or other personal information. It is important to always be vigilant when reading emails (at work and at home), and to investigate anything that seems suspicious or unexpected before opening it or clicking on any attachments.

Here are some general clues that an email may be phishing:

  • Does it address you personally? Spam emails often do not refer to the recipient, or refer to them by email address only.
  •  Is the tone urgent and the information incomplete? Since the goal of phishing is to get you to click on a link without thinking, messages are often short with few details, but contain attachments that seem too important to ignore.
  • Who sent the message? Carefully check the email address of the sender. Though it likely will contain the name of the business that is being impersonated, there will be extra information in the domain (For example: Drop-Boxmailing@drop-boxing-authorized.com).
  • Where do the links or buttons lead? Hover, but do not click on any buttons or links within the message to ascertain that they will direct you to a legitimate website. Often, as in the case above, they will direct you to a site that looks legitimate, but has a URL that is too long or contains extraneous information designed to confuse the reader.
  • Does it ask you to enter your email username and password to access the link or attachment? No reputable company would ask you to login with this information.

If you receive an email that you suspect may be a scam or phishing, do not open it. Instead, please forward it to the IT department, so that we can investigate and report back to you.  Instructions for how to report spam or phishing emails can be found here in our Knowledge Base.

Get into your students' heads with Socrative!

EdTechRobyn Reese

The image above, taken from a series of French postcards published in 1899, posits a vision of an ideal twenty-first-century classroom, in which knowledge is literally transmitted into students' heads via cables and a headset. It such a system, I assume, each student would receive the same packets of knowledge in exactly the same format, and thus each student would leave the educational experience with a targeted and identical set of skills. 

This postcard helps to exemplify the fundamental problem of education, one that has clearly existed forever: how do we ensure that students receive the message that we as educators intend to send, and thereby achieve universal mastery for all students? Without an elaborate brain cabling system like the one depicted above, it can be practically impossible.

Assessment is the closest remedy that current instructors have to the problem of uneven understanding, but it is also among the most time consuming and hated features of the instructional cycle for both students and teachers. Thus, when we discovered the app Socrative earlier this year (courtesy of Kent Campus-based History Professor Dana Logan), we were amazed at the ease with which it enabled the creation, administration, and analyzation of mobile-based assessments.

This free app can be downloaded in a student and teacher version for iOS and Android, and can also be used via the web. After signing up for an account, instructors can create short or long-form quizzes that students can access via the mobile app. While the initial purpose of Socrative is for formative assessment at the end of a lesson (it even has a "quick question" feature for on the fly assessment), it allows instructors to utilize a variety of question types, as well as embed related images, figures, and exhibits into questions, making it possible to use the tool for longer form assessments, as well. Once a quiz has been created within the mobile teacher app or the web-based app, it is stored within the interface for later use or re-use.

When the teacher is ready to launch the assessment, they are provided with a number of options that can facilitate classroom and assessment management, such as scrambling questions and distractors or utilizing a teacher-managed pace. Students are able to access the quiz via the Socrative student app by entering the classroom code, a constant letter/number combination that is generated when users sign up for the app. The image to the left provides an example of the launching menu within the teacher's version of the mobile app. 

As the students complete the assessment on their mobile devices via the Socrative student app, the instructor can use either the teacher's mobile app or the web app to view the results in real time, and share them with the students, if appropriate (student names can be hidden). The image below shows an example of a sample World Geography quiz that we administered to test the app, and the results are very instructive. You can see that the color-coded chart provides guidance on concepts that may need quick reteaching, or and it makes it easy to pinpoint individual students may need more intensive remediation. For example, in the example below 80% of the students in the class answered question number one incorrectly, so clearly this content, which dealt with the diameter of the earth, needed to be retaught. Also, the second student in the chart needs additional help, because they missed three questions and are really struggling with many of the concepts. As you can see, Socrative allows you to develop plans to address misconceptions and help your strugglers, before students walk out the classroom door. After class, results can be exported as a .csv or .xls file for manipulation in Excel or uploading into the Blackboard Grade Center.

Thus, while the Ed Tech team has not yet figured out how to build the indoctrination machine that was imagined in the French postcard, Socrative comes pretty close to figuring out what is going on in our students' heads and helps us to do our best to make sure that all students leave us with the skills mastery that is the ultimate and lasting goal of education. 

Thinking Virtually? Tips for Purchasing VR for use at FSCJ

Robyn Reese

Recently, the Ed Tech team has been approached by a few different departments to assist with the acquisition of virtual reality systems for use in creating simulation labs and for learning how to program. As we did preliminary research for the purchases, we found that there was the potential for gaps in understanding the function of the technology that could lead to big problems in the cost and efficiency of virtual reality projects at FSCJ. Prior to making purchases, it is important to recognize what each device needs in order to function properly, and what limitations it may have in terms of available software and functioning. 

Currently, virtual reality devices can be divided into two broad categories, those that require the use of a high-powered computer or laptop to function (computer-tethered), and those that rely upon a mobile device to generate sound and images (mobile-tethered). Broadly speaking, those that require a PC generate better graphics and a more immersive experience but are also more expensive. The most well-known examples of VR devices in this category are the Oculus Rift and the HTC Vive. In contrast, VR headsets that rely on mobile devices to power the experience are cheaper but do not always provide the "wow" factor that users expect from virtual reality devices. In this post, we will take a closer look at PC-tethered VR headsets. In a future post, we will look at mobile VR headsets.  If looking for a super low-cost option, check out our post about the mobile-enabled Google Cardboard. 

Oculus Rift

The Oculus Rift is by far the best known virtual reality device on the market. A subsidiary of Facebook, Oculus was the first company to release a viable VR headset that was able to credibly simulate immersive experiences without creating motion sickness issues. It also has some of the best motion control paddles on the market, allowing you to interact a realistic way within the game play or application use. Built-in headphones complete the immersive experience, without canceling out ambient noise.

From a practical standpoint, it is important to know that the Oculus requires a computer with a high-powered processor and graphics card (specifications can be found here), and that the machines provided for FSCJ faculty and staff are not designed to render highly detailed graphics. Computers must also have three USB ports and an HDMI output. When planning a Virtual Reality project, be sure to budget money for the headset, motion controllers, and the computer to power the VR rig. 

Having developed their own platform for applications and movies, content can currently be purchased via the Oculus Store and the VR section of the online gaming retailer Steam. The content in the Oculus store is one of the major advantages of the Rift right now. It includes incredibly detailed games, award-winning movies, and stable apps to convert your desktop into Virtual Reality. While there are currently workarounds that allow you to play Oculus games on the HTC Vive, Oculus has not promised to allow full compatibility to users of competing devices for all apps moving forward. 

HTC Vive

The Vive is a newer and less celebrated VR headset, but, in many cases, it offers a better setup and use experience than the Oculus Rift, but has a higher price. The Vive's major selling point is the fact that it offers "whole room" VR, which allows the user to move freely within a predetermined space. This allows the viewer to have a more immersive experience, getting them off of the couch and into a better-simulated real world experience. It does this by including "lighthouses", bounding sensors that are set up within the room to create a ten square foot "safe" zone. When the user approaches the edge of this area, they will encounter a virtual "wall" that lets them know that they have reached the end of the bounded play area. 

While the use of the lighthouses to enable more authentic movement in space provides a major advantage for the Vive, it is disadvantaged in the games and apps department. Vive's gaming platform was developed in conjunction with Steam's parent company Valve, and thus it is intended to use apps purchased through that platform. In order to access games via the Oculus store, users must download third party apps that are not guaranteed to work in perpetuity. It is important, therefore, that users insure (at least at this early stage of technology development) that the apps that they would like to use are available for their chosen device. This, of course, is in addition to insuring that the user's personal computer meets the required specifications for use, which can be found here

Thus, while both devices provide the best virtual reality experiences available on the consumer market today, each has features that may make them a better fit for specific educational technology projects. Be sure to do ample research prior to making purchases, and feel free to contact the Educational Technology department with any questions you may have

 

Not sure that you have thousands to spend for your virtual reality project? Coming soon to the AT Blog: a review of the best mobile VR headsets for device compatibility and cost effectiveness. 

VoiceThread in Education

Elizabeth Rodrigue

As education enthusiasts, our team makes it our goal to find new, interesting, and helpful technology for use in education. The most recent tool we have discovered is VoiceThread, which allows you to create slideshows of pictures, videos, articles, and audio recordings using resources on your computer, URLs, or the database of resources provided by them. Once they are set to view, users can make comments, draw pictures, or record voice memos. You can see a sample of this process in the screen sample below. 

 

To begin, visit voicethread.com to set up an account. Those who have a free account can access the preexisting library of VoiceThreads, but cannot create their own. With a paid account, you can create your own files and slideshows!  All VoiceThreads that you create, follow, or that are shared with you can be found on your homepage. There is a search bar and drop down box with options to help you organize your VoiceThreads by date, title, or shared/owned. The content that can be made into a VoiceThread is endless; with options such as animals, math, science, literature, or historical figures.

In addition to sharing of VoiceThreads, there is also the option to browse a library of already existing VoiceThreads for use as a reference or attend free instructional workshops on the website that teach basic to advanced technique in using VoiceThread. 

Your VoiceThreads can also be integrated into your favorite learning management system (Blackboard!),  

Overall, VoiceThread technology is a helpful, easy-to-use tool for education. With a secure platform and the ability to create and share endlessly. It could make any class more interesting.

Behind the Scenes of 2017's Commencement Livestream!

DMP, On Location, PhotosRobyn Reese

Digital Media Productions (with a little bit of help from Educational Technology) was responsible for live streaming FSCJ's annual Commencement exercises, held at the Veterans' Memorial Arena on May 11, 2017. Live streaming enables students' families and support systems to watch the commencement from anywhere in the world via live.fscj.edu or Facebook live. This year's stream was viewed by over 3,500 people in 38 different countries! 

Live streaming requires the use of ten people, three cameras, several computers, yards of cables, and hours of preparation! View the carousel of images below to get a look behind the scenes at the process of setup and filming. 

Blackboard Upgrade: Known Issues and Workarounds

Brandi Bleak
FSCJ Blackboard LMS Upgrade Complete

The Blackboard LMS upgrade is complete and the system is now available. Below, we will list known issues and workarounds discovered within the upgraded system. If you discover additional issues please submit a ticket by going to help.fscj.edu.


RESOLVED!

This issue has been resolved by the Bb and FSCJ Admins.

Login Loop

When attempting to login to Blackboard, you may get pushed into a loop that takes you back to the Artemis/Connections login button loop. If this occurs, please clear you cache and close the browser, then try again. it may take a couple times, however this should resolve the issue.

We are working to resolve this intermittent issue and apologize for any inconvenience it may cause.


RESOLVED

This issue has been resolved by the Bb and FSCJ Admins.

Turnitin

We are currently researching an issue with Turnitin where the following may not be functioning correctly:

  • The links to Turnitit assignments are broken.
  • Unable to edit current Turnitit assignments.
  • Unable to create new Turnitit assignments.

We will update this post with additional information as it is discovered.


image001.png

RESOLVED!

This issue has been resolved by the Bb and FSCJ Admins.

Grade Center Anomaly

Instructors may notice a visual anomaly in the grade center when entering grades, such as “19undefined00”. The grades will be entered and viewable in the grade history of the grade center and students will not notice anything unusual. We are currently working with Blackboard on a solution.


Newly discovered issues will appear on Tips & Tricks tab within Blackboard.

Chatbots In Education: Are They Useful?

EdTechElizabeth Rodrigue

Recently, the term "Chatbot" has come to prominence in EdTech research. What is a Chatbot? They are software that allows for a conversational or messaging style interface to simulate a human interaction. They are computer programs that do their best to act like humans. Some Chatbots have artificial intelligence and many have a database of information and responses for whatever they are asked. Many people use Chatbots on a daily basis to shop, get directions, or even schedule appointments. Some examples of Chatbots would be Siri, Cortana, and Alexa, created by Apple, Microsoft, and Amazon, respectively. Increasingly, people are turning to chatbots to control huge aspects of their life, as they can be used for organization, media consumption, and even to control your home's climate!  

How can Chatbots be used in education? Many colleges have already started using or discussing the idea of Chatbots as part of the learning experience. The general idea is that a Chatbot software would make it simpler for students to navigate their classes and college life while making it easier for professors and staff by answering the repetitive questions for them and freeing up more space for more in-depth academic interactions. So, students would be able to turn to the Chatbot for class times and room numbers, when assignments are due, applying for student aid, registering for classes, and other routine queries. An example of successful implementation of a chatbot is Georgia State's AdmitHub so that their students could complete all of the typical student actions, such as signing up for housing, through a simple chat interface.

Another example of a working Chatbot in education is integrated into the foreign language learning software Duolingo. Learners can hold a text-based conversation in the language they are studying that revolves around a specific concept. the responses entered into the interface determine the direction of the conversation, which helps one to practice language organically, in  a way that is more useful for retention and more authentic to the real-world speaking and writing experience.

Chatbot technology is still relatively new so humans have to respond to and edit content on occasion.  In the future, it is a hope that chatbots will be able to "learn" organically, so that human interaction will enable them to gain more knowledge that they can then use in future interactions.  All in all Chatbots can make a significant difference in education but we still have a long way to go with the technology so that Chatbots can completely function on their own.

In Focus LIVE: Academic Reorganization Discussion

In Focus, EdTech, DMPRobyn Reese

During the first week of May, Dr. Bioteau released a President’s Message that described in broad strokes some of the changes that will be made in Academic Affairs for the 2017-2018 year. Dr. Wall asked to utilize the In Focus platform to present a more detailed account of this new organizational structure and to provide an opportunity for faculty and staff to ask questions directly. There was a specific focus on those in Academic Affairs areas. Above, you can view a recording of this live-streamed conversation between Dr. Wall and Assistant Director of Academic Technology Brandi Bleak. 

Viewers of the livestream can follow along with Dr. Wall's PowerPoint below. Towards the end of the segment, Dr. Wall promised to answer all questions that were not covered prior to the end of the stream in this space. Please continue to revisit this space over the next few weeks, as those answers are still forthcoming. Those who have questions moving forward can direct them to provost@fscj.edu.

Explore Lecture Capture

EdTechRobyn Reese

Lecture Capture is becoming a ubiquitous educational technology in higher education because it allows students to have the flexible experience that they expect in a blended or fully online class. Lecture capture can take on a number of forms, and serve several purposes depending upon the pedagogical needs of the professor.  It can be used to record lectures for students who may miss class or need a review, or can be provided in advance of class meetings to front load content that may be needed for a lab or experiential exercise.  It may involve a classic, performative lecture led by a professor, or may simply be a demonstration of a crucial skill or technique that requires repetition for retention.

The Office of the Provost asked the Academic Technology department to investigate the use of lecture capture at FSCJ, for the launching of a pilot project in the Fall of 2017.  The presentation below is a summary of the team's findings, with information about how professors and lecturers can become involved, or obtain more information. 

Watch a Special (End-of-Semester) In Focus: Student Edition

In Focus, DMP, EdTech, AppsRobyn Reese

At this time of year, we all struggle to make it the last fifteen percent of the semester because we just want to think about the summertime! The drawback of this magical feeling of euphoria is that it is also finals time: the most important part of the term! For April's In Focus: Student Edition, Brandi and Robyn took a look at some apps to help you stay on track during these final days so that you can master your final exams. Then, we switched gears to look at ways that you can make the most of your summer!

After watching the video, you can download the apps that were discussed by clicking on the tiles below. Good luck on your final exams and happy summer!