Academic Technology - Florida State College at Jacksonville

Academic Technology

help.fscj.edu

New Password Reset Tool for Students

help.fscj.edu, Student Content, TutorialBrandi Bleak

Starting Wednesday, November 14, 2018, when students log in to myFSCJ, they’ll be prompted to choose and answer a few easy security questions. Once this is set up, any future password issues will be a breeze to resolve.

When the Student tab is selected, students, faculty and staff will be prompted to select and answer three security questions from a dropdown list. Once all three questions are chosen and answered, students will click Save, then will be taken back on the Student tab.

After this process is complete, students can easily change or reset their password by clicking the myFSCJ link called Student Help. To reset the password, students will be prompted to answer the security questions they set up. If their answers are correct, they’ll be able to reset their password.

As always, if students have trouble resetting their password, or with any other technical issue, the FSCJ IT Service Desk is happy to help. Help tickets can be submitted by visiting help.fscj.edu and selecting Submit a Ticket.

Just to clarify, this new system is for student passwords ONLY. While some faculty and staff members do have both staff and student passwords, this system will only work for student IDs and passwords. Staff IDs and passwords will not be affected.

Blackboard Upgrade and New Features for Students

Student Content, EdTech, help.fscj.eduThomas Lewis
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As we approach another exciting Fall Semester here at FSCJ, we have some new features for Blackboard rolling in as well! In this post, we'll focus on the features that directly have an impact on you, our students. 

Drag and Drop Assignment Submission

When submitting assignments, no longer do you have to take those extra steps in browsing for your file. Instead, you can now drag and drop your assignment directly from your computer, including cloud storage services, to the "hot spot" within the Attach Files area. When you drag and drop your assignments, make sure they all have different names or they won't transfer successfully.

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Submission Receipts for Assignments

After a successful submission, the Review Submission History page appears with information about the submitted assignments and a success message with a confirmation number. Students can copy and save this number as proof of their submissions.

When students working on group assignments, a receipt is generated for each member, and the anonymous state of an assignment is respected.For assignments with multiple attempts, students receive a different number for each submission.

Students will also receive an email with a confirmation number and other details for each submission. To see a history of your past submission receipts, go to My Grades and click on the Submission Receipts link at the bottom of your grade history.

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Blackboard System Outage

Blackboard will be upgrading to a new version so that we can provide these and many other new features. To do so, the system will be unavailable beginning Saturday, August 25 at 8:00 p.m. until Sunday, August 26, 2018 at 8:00 a.m. This is the weekend between grade submission and start of the Fall term (to help not inconvenience our fellow students and staff.)

We hope you're just as excited as we are for these new improvements! If you have any questions or concerns, feel welcome to reach out to us at edtech@fscj.edu.