Academic Technology - Florida State College at Jacksonville

Academic Technology

What's New with (and What's Coming to) Blackboard Collaborate Ultra?

EdTech, Educational Technology, LMS, NewsRobyn Reese
Collaborate Roadmap.png

Are you a Collaborate power user, or a relative newbie? Either way, Blackboard is giving FSCJ faculty and staff a ton of new reasons to try out Collaborate for the first (or five hundredth) time this year!

Currently, FSCJ adopts the Collaborate "Ultra" product, which has a different-looking interface and more advanced features that the  "basic" product. One of the best features of this version of Collaborate (and, in truth, what makes it "Ultra"), is that it is a continuously-developed product that is updated periodically by Blackboard with new and improved features. 

On March 28, 2018, Blackboard held a webinar to discuss some of the changes and improvements that they would be pushing out to the Collaborate web conferencing tool over the coming year. The chart above, taken from the webinar, lays out these changes in a visual format. Read on for a bit more information about the most impressive and useful ones. 


Available Now

A Collaborate room can now accomodate 1,000 participants, as opposed to the 500 that were previously possible. This is owing to upgrades to their local servers that allow for increased traffic. 

More Participants! 

Expansion of Phone-In Capabilities

 

 

Taking a cue from Cisco's popular WebEx product, Blackboard Collaborate will now allow users who are enrolled in courses to access Collaborate meetings by dialing in on their mobile phone or landline. Whereas in the past users could use a mobile phone for audio only, it can now be used as the sole way of connecting to a Collaborate session. When the session is set up, a phone number and pin are established that can be shared with students who may need it. Keep in mind that users who are using the dial-in only option to access a Collaborate session will not be able to access shared documents or whiteboards, so if at all possible the Blackboard mobile app should be used by students on the go so that they can get the full interactive experience. 

Recordings can be Renamed

Users can now rename their Collaborate recordings for easier searching, archiving, and viewing by students. Currently, by default Collaborate recordings are labeled with the date and time of the recorded session and are titled with the name of the course. Instructors can now change this designation so that sessions can be labeled by topic or activity to aid in keeping materials organized. Remember that Collaborate recordings remain in course shells indefinitely, but only appear in the recordings list for 30 days. Recordings that are older than 30 days require the user to shift the viewing timeline using the controls in the collaborate viewer. 

Users can now direct their chats to individuals in the class, rather than using the chat box and making their questions or comments visible to everyone in the session. This might be useful for shy students or to establish back channel conversations amongst participants. The moderator can always maintain a bird's eye view of all conversations occurring within the session.  

Private Chats Enabled


In Development Phase (To be Released by the End of the Year)

On-Screen Timer

The on-screen timer is being released as part of Blackboard's commitment to Academic Effectiveness. Part of the tool set that currently includes the polling function, the timer will be controlled by the session's moderator and will be visible in all breakout rooms that may be set up for group work with the intent of helping participants to complete work with a defined pace. 

Improved Group Viewing Options

Blackboard is working to release an improved participant viewing interface that will allow the moderator to see all of the participants, not just the one who currently has the floor. Taking on a tiled look, when the moderator chooses this view, they will be able to see up to  24 participants on a grid at a time--in a look that is reminiscent of the Brady Bunch--super useful for ensuring that all students are attentive, and for gaging understanding based upon non-verbal cues. This view is currently in development, but Blackboaard hopes to have it released by the end of the year. 

Downloadable Attendance  Report

Blackboard is finally releasing a super-useful new downloadable attendance report at some point this month that will enable instructors to gather data on which students attended a Collaborate session and for how long. This is just the first artifact of Blackboard's new commitment to using data to enhance the effectiveness of Collaborate by adding assessment tools. More reports are in the research phase, as described below. 

Auto-Captioning

In line with Blackbaord's current push to improve accessibility in all of its products, auto-captioning is coming to Collaborate! Captioning focuses on the speaker who currently has the "floor", and can be used to increase options for instructors,  it should be noted that Blackboard has made no guarantee about the accuracy of captioning, and thus it may not meet the 99% accuracy guideline set out in the Americans with Disabilities Act. They will, however, provide the option to clean up captioning files that are attached to recordings after the session is complete.


In Research Phase (No Release Timeline Set)

Whiteboard enhancements

Blackboard is working on developing methods for saving whiteboards so that they can be reused from class to class. This would be especially helpful for instructors who host sessions in a series and want to pick up where they left off. Whiteboards will also be able to support multiple slides in the future, so that users will not need to clear the board to make more space to keep working on a problem or issue.  Whiteboards from breakout sessions will also soon be importable into main sessions, for easier sharing of group work. 

In the coming months, Blackboard administrators will be able to have access to reports that detail the number of times that Collaborate tools are being used globally, as well as how many times individual recordings are being watched. Instructors will have access to reports that chart how engaged students are in a lesson, based upon the number of interactions that they have with the content. 

More Reports


As you can see, Blackboard will be releasing a number of really valuable improvements to Collaborate Ultra over the next few months! Educational Technology will do its best to keep the faculty, staff, and students at FSCJ abreast of any changes that occur.