Not sure where to turn or who to call when you're looking around for technology assistance? What's the best way to find out the answers for yourself? What enterprise resources are available here at the College? We answered these questions (and more) in January's broadcast.
On Friday, January 27th at 10:00 AM, the Academic Technology Team live streamed the latest episode of our In Focus series, which took a deeper look at Information Technology Services' new website, help.fscj.edu.
Our broadcast started with a general overview of how to use the site and provided a closer look at some of its improved features. The Educational Technology team explained how to fill out a help ticket, how to request new technology, and how to easily reset your password without having to contact the help desk. WE clarified when to use the "Request a Service" feature and when to use "Get Help", and shared some available resources for new faculty and staff.
You can view a recording of January's In Focus below. Please feel free to send any questions that you may have after viewing it to firstname.lastname@example.org, and stay tuned to this blog, the FSCJIT Twitter, and help.fscj.edu for information about future In Focus LIVE broadcasts!