Academic Technology - Florida State College at Jacksonville

Academic Technology

Scheduled Winter Maintenance Period

NewsRobyn Reese

As we approach the end of 2016, the Information Technology Services Team would like to wish each of you Happy Holidays.

Please keep in mind during this season we will have a scheduled maintenance period from December 23rd – January 1st to perform the updates necessary to provide you with optimal service throughout the year. We know this may be inconvenient at times, however, it is essential for us to continue to maintain the systems properly. We will have processes in place to route you to available resources as needed while systems are down. Thank you for your patience during this time.

Blackboard will not be affected and will remain online throughout the maintenance period. PeopleSoft, ServiceNow, and Campus Wireless will all experience periods of downtime during the break.

To minimize the effects of the downtime, student registration will remain online for most of the break, with the exception of the approved 3-day maintenance period from December 26th – 28th.

Here are a few important notes:

  • If you have not yet enrolled in the password reset tool, or if your password will expire over the break, visit password.fscj.edu.
  • You can access Blackboard while other systems are down by visiting artemis.fscj.edu, through which you can obtain access to the LMS. 
  • The portal help.fscj.edu will remain available over break with the exception of a small window of time during the evening of December 23rd. If you visit help.fscj.edu after this time, you will see a newly redesigned and updated site, to be introduced in 2017. 
  • You can follow ITS on Twitter for periodic service updates @FSCJIT

In closing, we hope you have a wonderful holiday with your family and friends and we look forward to serving you in 2017 with exceptional technology services.