Academic Technology - Florida State College at Jacksonville

Academic Technology

Two Communities - an abundance of great Canvas information and resources!

EdTech, Faculty Content, LMSBrandi Bleak

Do you feel connected to your Canvas Community? Are you an engaged citizen in Canvasland? Much as we love technology and believe in its power to make great learning experiences, the actual process of working in the LMS can sometimes be kind of isolating, especially if you are an adjunct or working from home—who do you reach out to in order share your challenges and celebrate your successes? One of the primary goals of the Canvas transition project was to ensure our users felt supported in their journeys into Canvas by providing an abundance of resources and a variety of easy ways to access them. We also really value seeing instructors engaged in the process of learning and sharing - both amongst their peers and with our team. Now that Canvas has “launched” at FSCJ, there needs to be a way that our faculty and staff can stay engaged for the long term - either with our FSCJ Community, or within the Canvas Community at large. After all, you will continue to learn and grow (and have questions) throughout your time as a Canvas user. Below we share two ways that you can have bigger conversations with Canvas users around world through the Canvas-Hosted Community and how to discuss local issues and needs via the EdTech-Hosted Canvas Faculty Community.

Getting around within the Canvas Community

The Canvas Community is a place for Canvas users to easily find answers, share ideas, and connect in groups. First things first, begin by going to and clicking Log In in the upper right corner. Then you will use your College credentials to log in, and select our Canvas URL if prompted ( Then, the entire community is yours to explore - but let me make a suggestion to start by spending a few moments setting up your profile.

Your community profile provides other community members with an easy way to learn about your experiences, skill sets, and interests. Your profile shows up in search results when other members search for keywords contained in your profile.

Fill in as much profile information as you would like, but keep in mind that your profile will be included in all community-wide searches. Try to include as information that would be useful for others to know, like our institution and possibly the area in which you teach. If you have a special Canvas skill, add that too!

Click here to learn more about setting up your Canvas profile.

There’s even a badging system within the Community!

Be sure to check out the Rewards area of your profile. For the competitors who are reading, go earn those badges! (And, you can give them to others if you are feeling good about an experience you had with a fellow Canvas user).

‘Find Answers’

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This section is a great starting point where you can learn about all-things-Canvas. The Find Answers area includes links to the Canvas Guides, which contain more than 1000 lessons and videos, and you can read up on the latest Release Notes, which explain the most recent bug fixes, feature enhancements and system changes.

If you don’t find the answer you need, you can ‘ask a question’ or ‘start a discussion’ to enlist the help of the community. These questions are typically addressed within 24 hours by other community members, Canvas Coaches, and the Canvas Community team.

Share Ideas

Have an idea for a feature or product improvement that you would like to see considered by the Canvas community? Within the Ideas section of the community, you can submit your feature ideas and vote on other members’ ideas.

Let your voice be heard! Join the community and post your idea or search to see if someone else has already thought of something similar! If you find an idea that you think is genius, give them your vote! Ideas are open for six months, after which those in the top 10th percentile of the vote will remain in the general forum and open for voting. Click here to learn more about the process that ideas go through before they get the attention of the Canvas team.

Join Groups

Want to find ‘your people’ within the Canvas community? Join a Group of other like-minded folks (or those in a similar role) to participate in deeper discussions related to the topics you have the most interest in.

For example, want to know what other users think of the mobile app? Join the Canvas Mobile Users Group. Or, join the Higher Education Group to see what discussions they’re having that may enhance your Canvas experience.

Want to know even more? Click here to read the guide that will give you all the details, guidelines, tips, and other features you can find in the Canvas Community.

The FSCJ Faculty Community

Do you prefer to chat with those at our institution instead of the larger Canvas Community? The EdTech team wanted to provide all Canvas teachers with a shared space within the LMS. You can access the space within your Canvas Dashboard, where you should see a course "card" for the Canvas Faculty Community. The goal of this community is to provide a multi-directional pathway to disseminate useful information and to ask questions. In it, you will find a compendium of technical and training resources, information about third party tools, and areas where you can ask questions and collaborate with your peers. This is also a great place to ask questions about our processes, or to suggest a feature that already exists in Canvas for inclusion in our Canvas instance.

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We are so thankful to those who have to contributed within the community already, answering questions asked and sharing their Canvas experience. We hope that you will find this space to be useful and we invite you to provide suggestions for its improvement or for needed additional content.